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Managed Services

Solutions for telecommunications projects

We carry out highly complex telecommunications projects for vendors, operators, utilities, among others.

Understanding the design needs of a data transport network is key for its deployment, implementation and post-implementation; for this purpose, we have professional technical profiles, experts in different technologies and with different degrees of seniority.

We design IP/MPLS and WDM transport networks, as well as carry out their deployment, maintenance and support.

Design, integration and technical support (IP and Optics)

We design and implement transport networks based on the requirements of each client. Once in operation, we provide level 1 support to the installed equipment, as well as extensions (integration of new nodes, capacity expansion of existing nodes, change of equipment), software upgrades and design modifications.

We have the ability to answer technical tickets, interact with other groups or areas of the client, as well as to resolve, document and escalate to manufacturer.

Cloud infrastructure

As telcos' IT infrastructure migrates to the cloud, there is a growing need for telco cloud solutions. These are systems that allow telecommunications providers to incorporate services and adapt to changes in demand more quickly and efficiently, as well as manage resources from a central system.

We have specialized in certifications related to cloud infrastructure and have participated in several projects that allowed us to grow in the local and regional market.

managed services

What can we do for you?

IP-MPLS transport networks (routers and switches)

IP/MPLS transport networks (routers and switches)

  • Network design.
  • Site survey (site survey).
  • Elaboration of engineering project.
  • Rollout manager service.
  • Installation of physical sites according to engineering project.
  • Installation and certification of structured cabling.
  • Site acceptance testing in conjunction with the end customer.
  • Equipment configuration.
  • Installation of cards.
  • Hardware change.
  • Configuration of infrastructure and services (trunk/client interfaces, VPRN, VPLS, pseudowire, etc.).
  • Configuration of MPLS, OSPF, ISIS, BGP, RSVP, etc. protocols.
  • Quality of service configuration.
  • Synchronism configuration.
  • Software release upgrade.
  • Troubleshooting, support.
structured cabling

Optical transport networks (WDM, OTN, GMPLS)

  • Network design.
  • Site survey (site survey).
  • Elaboration of engineering project.
  • Rollout manager service.
  • Installation of physical sites according to engineering project.
  • Installation and certification of structured cabling.
  • Site acceptance testing in conjunction with the end customer.
  • Equipment configuration.
  • Installation of cards.
  • Hardware change.
  • Infrastructure configuration (OTUk/ODUk).
  • Configuration of client services (Ethernet, SDH, etc.).
  • Software/firmware release upgrade.
  • Troubleshooting, support.
Telco cloud and software defined networks (SDN)

Telco cloud and software defined networks (SDN)

  • Data center gateway design at the infrastructure (underlay) and services (overlay) levels.
  • Routing policy design layer 3.
  • Elaboration of high and low level documentation.
  • Implementation of underlay and overlay configuration.
  • Software upgrade.
  • Support and troubleshooting.
  • Installation of the SDN platform (SD-WAN).
  • Underlay and overlay settings.
  • Upgrade of the platform and CPE.
  • Bootstrap of the CPE.
  • Automation of service deployment and monitoring.
Management systems

Management systems

  • Installation of real/virtual servers.
  • Installation and configuration of the management system
  • Software release upgrade.
  • Troubleshooting, support.
Fixed access networks (ADSL and GPON)

Fixed access networks (ADSL and GPON)

  • Installation of new equipment (greenfield).
  • Equipment configuration assembly.
  • Installation of cards.
  • Hardware change.
  • Software release upgrade.
  • Troubleshooting, support.
Platforms (AAA)

Platforms (AAA)

  • Installation of systems.
  • Configuration.
  • Installation of servers.
  • Solution design.
  • Software release upgrade.
  • Troubleshooting, support.
Design of cellular network engineering projects

Design of cellular network engineering projects

  • Work planning according to schedule.
  • Visit the site.
  • Development of engineering projects for the implementation of cellular access radio bases with 3G, 4G and 5G technologies.
Rollout manager service

Rollout manager service

  • Rollout schedule planning.
  • Supervision and coordination of the execution of installation schedules.
  • Assignment of contractors for site installation.
  • Assignment and coordination of field supervisors.
  • Preparation of progress reports.
  • Follow-up of pending and acceptance of works.

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